I bought 6 black leather Sonata chairs from Crate & Barrel in 2012. They were very gently used for about 5 years, then they started getting more use.
Shortly after the use stepped up, we noticed the leather peeling off and cracking and the legs and back loosening. The damage is irreparable and they look terrible. I know it's too late to return them to C & B, plus they were floor models. However, they were in perfect condition when purchased and stayed that way until they started getting daily use.
Started out being very happy with them, now very unhappy with them. At the price point, they should have lasted WAY longer than 6 years.
Product or Service Mentioned: Crate And Barrel Sonata Dining Chair.
Reason of review: Bad quality.
Monetary Loss: $1500.
Location: 75 W Colorado Blvd, Pasadena, CA 91105, USA