Crate And Barrel
Reviews and Complaints
Crate And Barrel Reviews
Resolved: WORST ordering experience (furniture)
manager tracked the order and chairs are in.
Manager was in! Spoke to him after 3 phone calls with Staff in 2 days and getting nowhere. The Chairs are in - they arrived 2 days ago and he was very apologetic about the system leaving me in the lurch and most understanding of a customer's perspective.The ordering system is still a nightmare but the manager was kind and patient and extremely helpful.I will pick them up in 3 days - i am happy.
- Fact that they loaned us chairs over the holidays
- Cant tell us when our chairs will be in
- Salespeople act annoyed when i call to follow up on order
- Never received chair and customer service is horrid
Crate And Barrel Customer Care Review from Iselin, New Jersey
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