Crate And Barrel
Reviews and Complaints
Crate And Barrel Reviews
I placed my order online 3 weeks ago. Was charged immediately. Never recieved order confirmation or any info about my order. Calling them 3 days in a row just to listen to music for hours!
User's recommendation: Avoid them at any cost!
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Why I will not be purchasing the item I want to buy from Crate and Barrel
User's recommendation: I am in the process in purchasing a hide-a-bed sofa. After reading reviews from other customers have decided that I will not be making my purchase at Crate and Barrel. have decided that I will not be making my purchase from.
Absent Customer service
User's recommendation: Avoid online orders at all costs.
Resolved: Lowe’s Dining Chairs Perling
Resolved: Lowe Dining Chairs are Peeling
Six Tan leather all developed black cracks
- Horrible customer service
- Regret decision
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Resolved: Pulled the rug out from under us!
I would say that no the complaint was not rectified to my satisfaction. I ultimately demanded a full refurn based on the deceptive nature of their order and shipping practices.
Promising delivery then no delivery multiple times. i wrote a complaint to their customer...
- Deceptive business practices or poor management
They took my money and I never received the furniture
Still trying to get refund from CB2 for the chair, ordered months ago, that I never received
- I liked the chair i ordered but never received
- Never received chair and customer service is horrid
Worst costumer service
Poor Customer service / phone system
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