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Crate and Barrel Furniture store sections are essentially showrooms. You must order everything - lamps, rugs, sofas, chairs, etc.. So in that regard, one would make the wrongful mind you, assumption that they have this part of the business model down. It is the...
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Anonymous
Rhetoricalbeetle

manager made it right - chairs are in - all is good. they still have a crazy ordering system but the manager cared enough to get things right. John was excellent.

3.7
I liked
  • Fact that they loaned us chairs over the holidays
I didn't like
  • Never received chair and customer service is horrid
  • Salespeople act annoyed when i call to follow up on order
  • Cant tell us when our chairs will be in
#1442184

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Mailing Address:
Customer Service Department 1860 W. Jefferson Avenue
Naperville, Illinois 60540
United States
Phone:
(630) 369-4464
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