Most helpful review
New Reviewer

Great Service

I called Crate & Barrel in Schaumburg, Il. on Tuesday, Feb. 28h, to place a shower gift order for my grandson and his fiance. Your customer service representative, Karon, couldn't be more patient & helpful. Due to my advance age it is not often that people take time to help us. Thanks again to Karon for helping me. Sincerely, Diane Caldrone

User's recommendation: Please shop at their stores.

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#4404254 Review #4404254 is a subjective opinion of poster.

About a product i wish to purchase..not pissed

Absolutely I was trying to order product and could not do pro code. Spoke with Rasha and she got me code and ordered it. Fabulous customer service

User's recommendation: Absolutely fabulous.

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#4193283 Review #4193283 is a subjective opinion of poster.
Location
Allston, Massachusetts

Catalog

I thought it would be easier to just call a person and say I wanted a catalog. Im not sure that I am getting a catalog but I hope I am I will be waiting

User's recommendation: Pending.

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#4138761 Review #4138761 is a subjective opinion of poster.
Location
Cleveland, Tennessee

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Verified Reviewer New Reviewer

I ordered a king-size headboard and the wrong one was delivered today. I had additional problems in resolving issues about orders placed, then cancelled—charges continue to appear on my account.

4.5
The wrong headboard was delivered and will not be picked up for return until 11/5. Additional items charged to my account and not yet delivered and hassles about cancelling. My account balance is not correct.

User's recommendation: Always confirm the exact order placed.

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#4104788 Review #4104788 is a subjective opinion of poster.
Location
Mesa, Arizona
New Reviewer

Lost order?

Ordered cutting board. Credit card has been charged. No delivery information from you. So where is it?
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#4010613 Review #4010613 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Problem with order pickup

4.7