
Unclaimed
Crate And Barrel
34.1K
CLAIMED LOSSES
105
TOTAL REVIEWS
25.8K
PAGE VIEWS
4
ISSUES RESOLVED
Crate And Barrel Reviews
New Reviewer
Great Service
I called Crate & Barrel in Schaumburg, Il. on Tuesday, Feb. 28h, to place a shower gift order for my grandson and his fiance. Your customer service representative, Karon, couldn't be more patient & helpful. Due to my advance age it is not often that people take time to help us. Thanks again to Karon for helping me. Sincerely, Diane Caldrone
User's recommendation: Please shop at their stores.
ID
About a product i wish to purchase..not pissed
Absolutely I was trying to order product and could not do pro code. Spoke with Rasha and she got me code and ordered it. Fabulous customer service
User's recommendation: Absolutely fabulous.
ID
Location
Allston, Massachusetts
Catalog
I thought it would be easier to just call a person and say I wanted a catalog. Im not sure that I am getting a catalog but I hope I am I will be waiting
User's recommendation: Pending.
ID
Location
Cleveland, Tennessee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI ordered a king-size headboard and the wrong one was delivered today. I had additional problems in resolving issues about orders placed, then cancelled—charges continue to appear on my account.
The wrong headboard was delivered and will not be picked up for return until 11/5. Additional items charged to my account and not yet delivered and hassles about cancelling. My account balance is not correct.
User's recommendation: Always confirm the exact order placed.
ID
Location
Mesa, Arizona
New Reviewer
Lost order?
Ordered cutting board. Credit card has been charged. No delivery information from you. So where is it?
ID
Preferred solution
Deliver product or service ordered
New Reviewer