State: New York City: Batavia Clear all filters (1 of 61 reviews match)
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After 4-5 years Crate and Barrel chairs develop huge cracks down the back of the chair in the leather. The cracks are white, so they are terrible looking.When contacted, their customer service decided they would givee us half the total cost toward ordering new chairs....
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Anonymous
Anonymous

There has to hundreds if not more with same problem. Why not sue??? Restocking fee for defective merchandise is WRONG.

Anonymous
Anonymous

LEATHER FINISH WEARING OFF OF OURS

#242432
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Contact Crate And Barrel Customer Service

Mailing Address:
Customer Service Department 1860 W. Jefferson Avenue
Naperville, Illinois 60540
United States
Phone:
(630) 369-4464
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