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customer service service customer chairs order crate barrel store delivery furniture leather
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After 4-5 years Crate and Barrel chairs develop huge cracks down the back of the chair in the leather. The cracks are white, so they are terrible looking.When contacted, their customer service decided they would givee us half the total cost toward ordering new chairs....
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9 comments
Anonymous
#1219863

There has to hundreds if not more with same problem. Why not sue??? Restocking fee for defective merchandise is WRONG.

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ID
#242432 Review #242432 is a subjective opinion of poster.
Location
Batavia, New York
Product
Crate And Barrel Chair

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