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I puchased 2600.00 worth of leather chairs from Manhasset, NY a week ago and was told they would call when chairs arrived. They would arrive in pairs. I never got a phone call. I called a week later and was told 2 chairs were in. I picked up the 2 chairs and was told...
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1.0
Manhasset, New York
#1210585
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I had the same problem. I live alone and I only cleaned the chairs with warm water and a sponge. I purchased the black folio chairs for $219.00 about 7 years ago. The cahirs are now $259.00 and they told me they would replace the chairs at the same price with a 10 %...
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Anonymous
Anonymous

Bought same chairs in 2011 same thing happening. Contacting crate and barrel now

Anonymous
LW

SAME situation - shocking that this is happening to so many people. Wish I had read the reviews BEFORE I bought the chairs. I purchased them in 2007 and just noticed cracks ...

#586694
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I never thought Crate and Barrel could have quality control this low and customer service that's less than exemplary, but that's exactly what I got. So having been pleased with Crate and Barrel housewares (mostly glasses, dishes, kitchen items) for many years, and...
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Anonymous
Anonymous

C&B has two lines of furniture. Pretty sure the assembled anything Would be the lower line. Ikea would be a better suit. I have a solid Wood table and book case from C & Ba...

#275032
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After 4-5 years Crate and Barrel chairs develop huge cracks down the back of the chair in the leather. The cracks are white, so they are terrible looking.When contacted, their customer service decided they would givee us half the total cost toward ordering new chairs....
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Anonymous
Anonymous

There has to hundreds if not more with same problem. Why not sue??? Restocking fee for defective merchandise is WRONG.

Anonymous
Anonymous

LEATHER FINISH WEARING OFF OF OURS

#242432
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Contact Crate And Barrel Customer Service

Mailing Address:
Customer Service Department 1860 W. Jefferson Avenue
Naperville, Illinois 60540
United States
Phone:
(630) 369-4464
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