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We too purchased the original generation of Folio dining chairs and bar stools. All of these real leather, not bonded leather seats, are cracking, peeling and generally unsightly. We invested in what we believed to be quality furniture with a substantial life span and...
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1 comment
unhappycbcustomer
#1222190

i concur, worst chairs ever.

we have 6 dining chairs and 5 barstools.

cant even give them away.

the "leather" is peeling, cracking. They sat untouched for 2 years and we started using them 3 years ago and they just fell apart.

Leather restorer wont take my $, not worth it he said.

He thought the chairs were from some cheap furniture place. Not even sure they are leather - some type of low grade bonded leather maybe.

Crate and Barrel says due to wear and tear...(if i wear sandpaper as pants).

They offer us nothing online, told me to ask the local store. I think I will drop off a few chairs in their showroom....

Review
#928474 Review #928474 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
My wife and I ordered this sofa from the Lenox Mall Atlanta store and recently discovered that the order is going to be delivered late. I want to emphasize that WE discovered the lateness when WE called to check as we had not heard anything for over four weeks! We...
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Review
#881615 Review #881615 is a subjective opinion of poster.
Cons
  • Affect on my time
  • Regret decision
  • Incorrect information
Reason of review
Poor customer service
4.3
Details
I WAS pissed off. I posted a response to someone having a problem with CB. I ordered two additional chairs after two years. The description was the same as those I purchased in the Bridgewater NJ store, so I purchased them online. Unfortunately, when they arrived there...
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Review
#847711 Review #847711 is a subjective opinion of poster.
Reason of review
Good customer service
2.8
Details
Crate And Barrel Sonata Dining Chair Review from Iselin, New Jersey
I purchased a set with Sonata chairs two years ago. We had a bench, but it wasn't comfortable, so we decided to order two more sonata chairs. The website gave the exact same description and picture of the chairs, so we purchased two more chairs. When we received them...
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Review
#844593 Review #844593 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

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