(1 of 61 reviews match)
Crate And Barrel in Birmingham, Michigan - Poor service - wish I had ordered from Pottery Barn
I ordered a couch in early September, and was told that it would be delivered by the end of October. It is now mid-December and I am being told there is a fabric issue. The updated delivery date is sometime in January now. I really regret buying anything from this company. There is absolutely no attempt to address the inconvenience or apologize for the complete lack of communication and accountability. Stay away from this company, and go with Pottery Barn.
I didn't like
- Regret decision
- Incorrect information
- Long delays
Do you have something to say about Crate And Barrel? What happened? What can we help you with?