State: Michigan City: Birmingham Clear all filters (1 of 64 reviews match)
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Crate And Barrel in Birmingham, Michigan - Poor service - wish I had ordered from Pottery Barn

1.0
Details
I ordered a couch in early September, and was told that it would be delivered by the end of October. It is now mid-December and I am being told there is a fabric issue. The updated delivery date is sometime in January now. I really regret buying anything from this company. There is absolutely no attempt to address the inconvenience or apologize for the complete lack of communication and accountability. Stay away from this company, and go with Pottery Barn.
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Author
Location
Birmingham, Michigan
Cons
  • Long delays
  • Horrible customer service
  • Affect on my time
Reason of review
Poor customer service
Loss
$800
Preferred solution
Price reduction
Tags
Review #747412 is a subjective opinion of poster.

Contact Crate And Barrel Customer Service

Mailing Address:
Customer Service Department 1860 W. Jefferson Avenue
Naperville, Illinois 60540
United States
Phone:
(630) 369-4464
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