I puchased 2600.00 worth of leather chairs from Manhasset, NY a week ago and was told they would call when chairs arrived. They would arrive in pairs.
I never got a phone call. I called a week later and was told 2 chairs were in. I picked up the 2 chairs and was told there was 4 and that,i had already picked up 2 of them, which I didn't. After a long explanation.
I got the 4 chairs. Then was told the final 2 would be there this week. I called the next day to mak sure and was told they r on back order till begining of April. This is unacceptable.
Really bad communication,and poor customer service. Not sure if i will buy anything more from this store.
Product or Service Mentioned: Crate And Barrel Pick Up Service.
Reason of review: Order processing issue.
Location: 1950 Northern Blvd, Manhasset, NY 11030, USA