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Ordered book case...measured to make sure it fit..2 guys in plain truck show up...one guy spoke limited English the other spoke

no English...neither had tape measure. One kept saying over and over “no fit” when all that had to happen was for them to tilt the piece.

I gave up but made mock piece out of cardboard and it fit with room to spare.

This was only piece of furniture in 22 years that was “undeliverable”...no help from Crate..still charged for no delivery. IKEA has better delivery service!

Product or Service Mentioned: Crate And Barrel Shipping Service.

Reason of review: Order processing issue.

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