I order a table and chairs and they promised that the delivered date would be on the 29 of December max. I am expecting my family here and they will not deliver the order, actually they do not know when the order will be delivered.
In the Chat they said they cannot answer the question because it was a store order. At the store after 20 min the person that answer the phone said they do not know when the table will be available. They said that they do not have visibility on this. I spent more than 7000$ buying in the last month and they treat the customer not in a good way after you spent the money.
Unacceptable. Details: Order #: 601******** Sale Date: 12/02/2017 Associate: PAULA B
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
Crate And Barrel Cons: Bad customer service.
Location: 4999 Old Orchard Rd, Skokie, IL 60077, USA
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