159 views
0 comments

3/17, Three chairs were deliver & one was not leveled & rocky. I informed the delivery guy & he immediately said it was my floor. I did not appreciate the remark & told him to check out the chair. He agreed & said someone would bring me another chair. Since he lie during the delivery, I did not believe he reported the issue so I called the store. As I thought, they were not aware of my disappointment & said I would get a new chair, but they could not promise me a time. Here it is that I took the entire day off for this delivery & now they are telling me I have to do it again. Unacceptable! I informed them that I have a job & plans during the evening of 3/24. This is clearly not my fault or problem that they have to come back so why am I inconvenienced. This is a Crate and Barrel problem . . .

1). The delivery guy was not trusting & rude.

2). The store provide faulty merchandise which should be replaced.

3). No one can tell me when I will receive what I paid for a month ago.

4). Crate & Barrel should provide better service with the prices they charge and I should receive a discount for being inconvenienced.

Product or Service Mentioned: Crate And Barrel Chair.

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Crate And Barrel Reviews

  1. 19 reviews
  2. 17 reviews
  3. 7 reviews
  4. 3 reviews
  5. 0 reviews
Crate And Barrel reviews