Crate and Barrel Customer Service Phone Number (800) 323-5461, Email, Help Center

Crate and Barrel Phone Numbers and Emails

Toll-Free Number:

(800) 323-5461

Send Message

Customer Service:

(678) 254-0435

Alpharetta, GA
(410) 224-2048

Annapolis, MD
(703) 890-2300

Arlington, VA
(404) 239-0008

Atlanta, GA
(425) 646-8900

Bellevue, WA
(310) 247-1700

Beverly Hills, CA
(561) 395-1060

Boca Raton, FL
(908) 722-1136

Bridgewater, NJ
(720) 887-2700

Broomfield, CO
(704) 362-4003

Charlotte, NC
(312) 573-9800

Chicago, IL
(513) 984-4555

Cincinnati, OH
(614) 475-7428

Columbus, OH
(401) 270-4620

Cranston, RI
(214) 219-1500

Dallas, TX
(303) 331-9300

Denver, CO
(941) 702-9900

Drive Sarasota, FL
(919) 361-0037

Durham, NC
(952) 920-2300

Edina, MN
(781) 749-8100

Hingham, MA
(713) 490-6400

Houston, TX
(317) 818-9900

Indianapolis, IN
(610) 354-9600

King of Prussia, PA
(702) 534-3445

Las Vegas, NV
(913) 469-5100

Leawood, KS
(303) 649-9922

Lone Tree, CO
(516) 365-7600

Manhasset, NY
(703) 891-0090

McLean, VA
(801) 281-6656

Murray, UT
(630) 357-1155

Naperville, IL
(615) 942-2664

Nashville, TN
(212) 780-0004

New York, NY
(847) 272-8920

Northbrook, IL
(248) 643-6610

Novi, MI
(201) 986-2999

Paramus, NJ
(626) 683-8000

Pasadena, CA
(412) 630-8001

Pittsburgh, PA
(314) 725-6380

Richmond Heights, MO
(804) 364-0820

Richmond, VA
(847) 619-4200

Schaumburg, IL
(480) 998-9009

Scottsdale, AZ
(480) 945-1500

Scottsdale, AZ
(206) 937-9939

Seattle, WA
(973) 379-9700

Short Hills, NJ
(847) 674-6850

Skokie, IL
(813) 241-3777

Tampa, FL
(503) 598-9005

Tigard, OR
(310) 371-4804

Torrance, CA
(410) 296-8282

Towson, MD
(520) 299-7100

Tucson, AZ
(202) 364-6100

Washington, DC
(414) 258-9500

Wauwatosa, WI
(860) 236-8900

West Hartford, CT
(203) 222-9500

Westport, CT
(914) 682-0900

White Plains, NY
(630) 369-4464
(312) 779-1979

Crate and Barrel Emails:

Customer Service

Jobs/ Career

Legal

Is this your business?

More phone numbers and emails

How to Contact?

Most Popular Number:

(800) 323-5461

Total calls: 244

Issues resolved: 10

Last call: Nov 30, 2023

What Is the Phone Number for Crate and Barrel Customer Service?

The main Crate and Barrel customer service number is 1-800-967-6696. You can use this Crate and Barrel contact for general inquiries or to order additional services. Professional assistants will offer information on their products, help you choose, and consult on installation options.

You can also get assistance at the following Crate and Barrel phone number: 1-312-779-1979. Text your concerns to this Crate & Barrel phone number within working hours to get a fast response. A live customer care representative will message you the ways of solution and guide you to fix the problem. It’s convenient if the phone lines are busy or if you prefer texting to talking.

What Is the Crate and Barrel Customer Support Email?

The Crate and Barrel customer service email you can use to resolve your issues is customer_service@crateandbarrel.com.

You can also find a form for your inquiries on the Crate and Barrel Contact Us page. Email your suggestions, comments, or complaints by filling out this form. Make sure to enter your contact information accurately and explain the problem you’ve experienced.

You can deal with the issue faster via live chat. Find the chat icon in the bottom right corner of the main page. After answering a few questions from the chatbot, you will get to talk to a live agent. Explain your problem and follow the instructions to solve it.

What Are Crate and Barrel Customer Service Business Hours?

The Crate and Barrel customer service hours for phone calls are Monday through Friday from 8 am to 7 pm CT. On weekends they are available between 8 am and 6 pm CT.

The Crate and Barrel customer service number for texts operates Monday through Friday from 8 am to 8 pm CT. They work from 8 am to 7 pm CT on weekends.

The customer care live chat business hours are from Monday to Friday between 8 am and 11 pm CT and on weekends from 8 am to 10 pm CT. Within those hours, a team of professional assistants will be ready to help with your inquiries.

Contact Information

Crate and Barrel Website:

www.crateandbarrel.com

Crate and Barrel Help Center:

Visit contact page

Corporate Office Address:

Euromarket Designs, Inc.

1250 Techny Rd

Northbrook, Illinois 60062

United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 AM - 8:00 PM (CST)

Saturday - Sunday: 8:00 AM - 7:00 PM (CST)

Other Locations:

1 The Blvd

Richmond Heights, MO 63117

1 W Flatiron Crossing Dr

Broomfield, CO 80021

1000 Ross Park Mall Dr

Pittsburgh, PA 15237

1110 Avalon Boulevard

Alpharetta, GA 30009

11800 W. Broad St, Suite 1340

Richmond, VA 23233

1200 Morris Turnpike Suite 2005

Short Hills, NJ 07078

1200 Post Rd E

Westport, CT 06880

125 Westchester Ave White

Plains, NY 10601

140 University Town Center Drive

Sarasota, FL 34243

144 Hillside Road

Cranston, RI 02920

1765 Festival Plaza Drive

Las Vegas, NV 89135

1775 Lake Cook Rd

Northbrook, IL 60062

2126 Abbott Martin Rd Suite E101

Nashville, TN 37215

2270 Annapolis Mall Rd

Annapolis, MD 21401

27474 Novi Rd

Novi, MI 48377

4320 Sharon Rd

Charlotte, NC 28211

555 Bellevue Square

Bellevue, WA 98004

5901 E. Galbraith Rd

Cincinnati, OH 45236

98 Derby St

Hingham, MA 02043

More contact details

Fax:

+1(630) 527-1448

Crate and Barrel Customer Service Reviews

1.5 / 5

Poor

See all 114 reviews

Guest-5294698 Nov 6, 2023

Trying to find an item

Still have not heard from Customer Service. Terrible customer service difficult to reach a representative.

Read full review

diane c Lya Mar 1, 2023

Great Service

I called Crate & Barrel in Schaumburg, Il. on Tuesday, Feb.

28h, to place a shower gift order for my grandson and his fiance. Your customer service representative, Karon, couldn't be more patient & helpful.

Due to my advance age it is not often that people take time to help us. Thanks again to Karon for helping me.
Sincerely,
Diane Caldrone

Read full review

How Good is Crate and Barrel's Customer Service?

Raziyah Wbp

Feels Neutral | Dec 01, 2023

The young man was kind and patient. I liked the way he handled my problem

Read full quote

Karina Ebn

Feels Disappointed | Jul 21, 2023

I was very disappointed with the quality of the bowls purchased! Most items have the info on were the product was made ! The bowls I purchased said imported when Looked at the back it said China ! I’m sure Crate and Barrel knows the exact country
their merchandise is made in and don’t want that info stated directly because many people are more concerned with merchandise manufactured in China , my trust in Crate and Barrel has been significantly reduced!

Read full quote

Alexander Utm

Feels Satisfied | Oct 04, 2022

Terrible service with no resolution.

Read full quote

Summary of Crate and Barrel Customer Service Calls

309 TOTAL
CALLS

00:00 AVG CALL
DURATION

0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

About

Related Companies

Otto Group, Hermes Delivery UK, Hermes World, freemans UK, Kaleidoscope UK

Summary

Crate and Barrel is an originally family owned house ware shop established back in 1962. As for today Crate and Barrel operates a well-developed network of house ware shop located throughout US, which includes 150 stores and over 7,0000 associates nationwide. The shop was established by Gordon and Carole Segal. Crate and Barrel online marketplace features a wide variety of departments. These are the following: kitchen and food, decorating and accessories, bed and bath etc. All of the products by Crate and Barrel are available through the official online shop of the company.

Crate and Barrel is ranked 342 out of 1964 in Furniture and Decor category

Area Served

USA

Payment Methods

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Contact Crate and Barrel Customer Service

Crate and Barrel Phone Numbers and Emails

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Crate and Barrel Emails:

How to Contact?

Most Popular Number:

What Is the Phone Number for Crate and Barrel Customer Service?

What Is the Crate and Barrel Customer Support Email?

What Are Crate and Barrel Customer Service Business Hours?

Contact Information

Crate and Barrel Website:

Crate and Barrel Help Center:

Corporate Office Address:

Other Info (opening hours):

Fax:

Crate and Barrel Customer Service Reviews

How Good is Crate and Barrel's Customer Service?

Summary of Crate and Barrel Customer Service Calls

Top Reasons of Customers Calls

Consumers Call the Most From

About

Contact Crate and Barrel Customer Service

Crate and Barrel Phone Numbers and Emails

Toll-Free Number:

Customer Service:

Accesibility:

General Info:

Headquarters:

Legal:

Crate and Barrel Emails:

How to Contact?

Most Popular Number:

What Is the Phone Number for Crate and Barrel Customer Service?

What Is the Crate and Barrel Customer Support Email?

What Are Crate and Barrel Customer Service Business Hours?

Contact Information

Crate and Barrel Website:

Crate and Barrel Help Center:

Corporate Office Address:

Help in Social Networks:

Other Info (opening hours):

Fax:

Crate and Barrel Customer Service Reviews

How Good is Crate and Barrel's Customer Service?

Summary of Crate and Barrel Customer Service Calls

Top Reasons of Customers Calls

Consumers Call the Most From

About