Contact Crate And Barrel Customer Service
Crate And Barrel Phone Numbers and Emails
Toll-Free Number:
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(800) 323-5461
Customer Service:
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(678) 254-0435Alpharetta, GA
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(410) 224-2048Annapolis, MD
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(703) 890-2300Arlington, VA
Crate And Barrel Emails:
Crate And Barrel Contact Information
Crate And Barrel Website:
Crate And Barrel Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 AM - 8:00 PM (CST)
Saturday - Sunday: 8:00 AM - 7:00 PM (CST)
Other Locations:
1 The Blvd
Richmond Heights, MO 63117
1 W Flatiron Crossing Dr
Broomfield, CO 80021
1000 Ross Park Mall Dr
Pittsburgh, PA 15237
1110 Avalon Boulevard
Alpharetta, GA 30009
11800 W. Broad St, Suite 1340
Richmond, VA 23233
1200 Morris Turnpike Suite 2005
Short Hills, NJ 07078
1200 Post Rd E
Westport, CT 06880
125 Westchester Ave White
Plains, NY 10601
140 University Town Center Drive
Sarasota, FL 34243
144 Hillside Road
Cranston, RI 02920
1765 Festival Plaza Drive
Las Vegas, NV 89135
1775 Lake Cook Rd
Northbrook, IL 60062
2126 Abbott Martin Rd Suite E101
Nashville, TN 37215
2270 Annapolis Mall Rd
Annapolis, MD 21401
27474 Novi Rd
Novi, MI 48377
4320 Sharon Rd
Charlotte, NC 28211
555 Bellevue Square
Bellevue, WA 98004
5901 E. Galbraith Rd
Cincinnati, OH 45236
98 Derby St
Hingham, MA 02043
Fax:
Summary of Crate And Barrel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Crate And Barrel Customer Service?
Shipping and Delivery Question:
- “Delivery”
- “Waiting too long for delivery”
- “I have not heard back regarding my call to change our delivery date”
Request for Information Question:
- “About a product i wish to purchase..not pissed”
- “Need verification my item was delivered”
- “Need help with order”
Product/ Service Question:
- “Broken item in my order”
- “Want to order an item off wedding registry that is in June early for Christmas”
- “Broken desk drawer part”
Return/ Replace Question:
- “Order received and return too”
- “Return”
- “I need return mailing slip for the bread machine I bought”
Payments and Charges Question:
- “Billing”
- “Got charged for something I never picked up and it was cancelled”
- “Promo code not applied”
Cards Question:
- “Credit card question”
- “Old shop card”
- “Credit card”
Staff Question:
- “Service issue”
- “Customer service”
Activation/ Cancellation Question:
- “Insure an order was canceled”
- “Cancel order”
Account Question:
- “Account balance”
- “Trade account”
Employment Question:
- “Job application”
Refund Question:
- “Refund needed”
Other Question:
- “Did not revive order”
- “Check in a order. Received only one piece”
- “Representative”
About
Pros: Great design, Discount offered, Sofa in store, Sofa before it frayed, Sleek and modern style
Cons: Horrible customer service, Regret decision, Long delays, Affect on my time, Never received chair and customer service is horrid
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Crate and Barrel is an originally family owned house ware shop established back in 1962. As for today Crate and Barrel operates a well-developed network of house ware shop located throughout US, which includes 150 stores and over 7,0000 associates nationwide. The shop was established by Gordon and Carole Segal. Crate and Barrel online marketplace features a wide variety of departments. These are the following: kitchen and food, decorating and accessories, bed and bath etc. All of the products by Crate and Barrel are available through the official online shop of the company.
Crate And Barrel is ranked 319 out of 1661 in Furniture and Decor category
USA
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