Stay away from this store. Horrible customer service and management.
Save yourself time and money and go somewhere else.
Bought a table there and after 4 weeks they shipped the legs of the table (yes I am serious) and now they are saying they dont honor their own sale price and if I want the rest of the table I have to pay the full price. one of the worst shopping experience ever.
I have made almost 30 calls to this store and they made zero effort to fix the issue and the manager dont care if the customer is happy or not and i was asked to corporate if I have a issue.
Product or Service Mentioned: Crate And Barrel Customer Care.
Reason of review: Order processing issue.
Monetary Loss: $200.
Preferred solution: Price reduction.
Crate And Barrel Cons: Customer service, Long delays, Never received chair and customer service is horrid, Horrible customer service.
Store Location: 530 Stanford Shopping Center, Palo Alto, CA 94304, USA