Product: Crate And Barrel Chair Clear all filters (0 of 6 reviews match)
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This is a Crate and Barrel problem . . . 1). The delivery guy was not trusting & rude. 2). The store provide faulty merchandise which should be replaced. 3). No one can tell me when I will receive what I paid for a month ago. 4). Crate & Barrel should provide better...
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Crate And Barrel Chair
#1212700
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We have the same problem with our chocolate brown folio chairs after 5 years. Our story is similar to yours. We were actually told by one assistant manager that the problem is recurring and that the manufacturer has remedied the issue. The result is different...
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Anonymous
J-bryan

We purchased eight blackfolio chairs. Same cracking and gummy surface as others are reporting. Disappointing indeed.

Anonymous
K Whitefort

We had the same experience! Our chocolate brown so-called leather FOLIO chairs from Crate and Barrel started disintegrating after a few years -- at first we thought it looked ...

Brooks, Kentucky
Product
Crate And Barrel Chair
#820897
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Defective Chairs Sold at Crate and Barrel
Defective Chairs Sold at Crate and Barrel
This review is placed here because Crate and Barrel would not allow my honest review to be on their site because it "mentioned customer service issues" which is ironic, to say the least. Purchased a pair of Sonata chairs and within 12 months of purchase, we started to...
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Anonymous
Anonymous

Yeah we have problems with a set of 4 dining chairs from crate and barrel as well ,on 2 of the chairs the metal on the back snapped in the same place which means they are defe...

Anonymous
Matthew

Experienced the same with our "leather" Pullman-style chairs purchased from Crate and Barrel in 2008 or so. Complete waste of money.

1.0
Mauston, Wisconsin
Product
Crate And Barrel Chair
#806718
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I had the same problem. I live alone and I only cleaned the chairs with warm water and a sponge. I purchased the black folio chairs for $219.00 about 7 years ago. The cahirs are now $259.00 and they told me they would replace the chairs at the same price with a 10 %...
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Anonymous
Anonymous

Bought same chairs in 2011 same thing happening. Contacting crate and barrel now

Anonymous
LW

SAME situation - shocking that this is happening to so many people. Wish I had read the reviews BEFORE I bought the chairs. I purchased them in 2007 and just noticed cracks ...

Product
Crate And Barrel Chair
#586694
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Featured
Crate And Barrel - Folio chairs are disintegrating before our eyes
Crate And Barrel - Folio chairs are disintegrating before our eyes
The same thing happened to us with the same exact number of Folio Oyster colored chairs which we purchased seven years ago and about two years ago they started to disintegrate showing black underneath making them embarrassingly unsightly. Crate and Barrel told us that...
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Anonymous
Anonymous

I have the same problem with our folio chairs in Oyster. They were purchased in NC also around 7 years ago. We seldom use them but there are cracked areas with black underneat...

Product
Crate And Barrel Chair
#575183
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After 4-5 years Crate and Barrel chairs develop huge cracks down the back of the chair in the leather. The cracks are white, so they are terrible looking.When contacted, their customer service decided they would givee us half the total cost toward ordering new chairs....
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Anonymous
Anonymous

There has to hundreds if not more with same problem. Why not sue??? Restocking fee for defective merchandise is WRONG.

Anonymous
Anonymous

LEATHER FINISH WEARING OFF OF OURS

Product
Crate And Barrel Chair
#242432
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