
Crate And Barrel
Reviews and Complaints
Crate And Barrel Reviews
Absent Customer service
User's recommendation: Avoid online orders at all costs.
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Verified Reviewer New ReviewerThe DAY AFTER I disputed the claim with Synchrony Bank on my C&B card the company shipped the item. It needed the club of me making a financial fuss to rectify the situation. It appears their communication with their vendor fulfillment cycle is miserable and requires a...
- Great design
I need return mailing slip for the bread machine I bought
Have not received entire order
User's recommendation: notify status Of order.
Very hard to reach anyone with order and registry questions
I got broken items(dishes)
I got broken items(dishes)
Return
Refuse a delivery if parts are missing!
Disorganized and dishonest
- Affect on my time
- Regret decision
- Horrible customer service
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Verified Reviewer New ReviewerDon’t buy these
- Sleek and modern style
- Leather is peeling off like paint and cracking all over chair
We had to wait way too long for our special order couch
- Nice couch we ordered
- No loaner though other people stated they got one
Resolved: Lowe’s Dining Chairs Perling
- Quality
Resolved: Lowe Dining Chairs are Peeling
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I've had 2 orders cancelled. Called to ask why, they said the card was declined but they took the money from my Credit Card. They have no record of the money they took.