New Reviewer

Lied about delivery time frame

1.7
I ordered a custom sofa and they said 6-9 weeks. I just checked on the order and it wont be ready until sometime in July. Then customer service told me it will then have to be shipped to their warehouse before it ships out to my client. They also said that it would be sitting for 4 weeks before it ships out to the hamptons. that means a total of 15- 16 weeks for the item that they originally said would be 6-9 weeks. I would have never ordered this item from them and I will never order anything from them again!!!!!!
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#1541666 Review #1541666 is a subjective opinion of poster.
Location
Boca Raton, Florida
Reason of review
Problem with delivery
Loss
$1200
Preferred solution
Let the company propose a solution
New Reviewer

Poor phone service.,on line inquiry

2.5
Cooks tools are on sale as shown on line. they are shown as a set. for $39.99. person answering the phone did not mention that you could get these cook tools from Oxo individually without the whole set. She could have saved me a trip to the store by paying for them.
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#1527034 Review #1527034 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Resolved: Pulled the rug out from under us!

1.1